CubixServ client area
Manage the services and invoices associated with your CubixServ account.
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Questions about a plan or a quote? Tell CubixServ what you need. For support with an existing service, use your client area.
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Choose the space where your service is listed. Sign-in details may differ between the two spaces.
Send the information that helps us answer
Practical answers before you order or move an existing project.
What should I include in a new project request?
Name the game or application, expected workload, storage needs and any existing hosting you want to move. Include the operating system and public protocols when relevant. Describe the result you need rather than sending credentials or a complete private configuration.
How do I report a problem with a service?
Open support from your client area with the service reference, the time of the issue and steps to reproduce it. Include a short relevant log excerpt after removing secrets and personal data. Distinguish failure to connect, game lag and an error in a particular script or application.